Adobe Premiere Pro Crashes During Install on a Sony Vaio

[underdog]

Hello, I've got a simple question but it still needs to be answered. I've bought a Sony Vaio ar190g laptop from a US seller, to use it for editing my footage that I've shot on Canon XL1 HD (PAL). But I can't even install the Adobe Premiere Pro, because it just crashes half way never mind to go through my footage. What shall be done?
Thank you for your time

 

[element80]

I'm not sure how much help you'll be able to get here with that...sounds like more of a computer problem to me...

 

[underdog]

Hello, I've got a simple question but it still needs to be answered. I've bought a Sony Vaio ar190g laptop from a US seller, to use it for editing my footage that I've shot on Canon XL1 HD (PAL). But I can't even install the Adobe Premiere Pro, because it just crashes half way never mind to go through my footage. What shall be done?
Thank you

 

[Guest]

sony vaio ar190g

sony vaio ar190g

First contact Sony tech support and make sure that you have all the available updates.
There are apparently some issues with this computer out of the box.
After you are sure that you have the computer up and running then contact Adobe about your Premiere issues.
Unfortunately this is a clash of technology issue and will probably take a lot of patience and time to resolve.
Lots of luck